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At SJP Industries, we are committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

COMPLIANCE STATUS

We strive to meet WCAG 2.1 Level AA standards, which includes:
• Web Content Accessibility Guidelines (WCAG) 2.1
• Australian Disability Discrimination Act 1992 (DDA)
• EN 301 549 Accessibility requirements

MEASURES WE TAKE

We ensure accessibility by:
• Providing clear navigation structures
• Ensuring sufficient color contrast
• Offering text alternatives for non-text content
• Supporting keyboard navigation
• Providing descriptive links
• Maintaining consistent navigation
• Offering alternative text for images
• Ensuring forms are accessible
• Supporting screen readers
• Providing resizable text

TECHNICAL SPECIFICATIONS

Accessibility of sjpindustries.com relies on the following technologies:
• HTML5
• WAI-ARIA
• CSS
• JavaScript

ASSISTIVE TECHNOLOGY SUPPORT

Our website works with the following assistive technologies:
• Screen readers
• Voice recognition software
• Screen magnification software
• Alternative keyboard devices
• Alternative pointing devices

LIMITATIONS & ALTERNATIVES

Despite our best efforts, some content may not yet be fully accessible:
• Older PDF documents
• Live video content
• Third-party content

We provide alternatives where possible:
• PDF documents can be read aloud
• Video content includes captions
• Customer service assistance available

FEEDBACK & CONTACT INFORMATION

We welcome your feedback on the accessibility of sjpindustries.com. Please contact us if you:
• Encounter accessibility barriers
• Need assistance with a specific page
• Have suggestions for improvement

Contact Methods:
• Email: [Your accessibility email]
• Phone: [Your contact number]
• Postal Address: [Your address]

We aim to respond to accessibility feedback within 2 business days.

FORMAL COMPLAINTS

If you are unable to access any content or service on our website, you can:
1. Contact us for assistance
2. Submit a formal complaint to the Australian Human Rights Commission
3. Seek resolution through the Disability Discrimination Commissioner

ASSESSMENT & UPDATES

We regularly assess our website against WCAG 2.1 guidelines by:
• Conducting regular accessibility audits
• Testing with assistive technology
• Gathering user feedback
• Providing staff training

This statement was last updated on January 6, 2025.

COMPATIBILITY STATEMENT

Our website is designed to be compatible with:
• Latest versions of major browsers
• Mobile devices and tablets
• Screen readers including NVDA and Voice over
• Operating systems including Windows, macOS, iOS, and Android

CUSTOMIZATION OPTIONS

Users can customize their experience by:
• Adjusting text size
• Modifying color contrast
• Using keyboard navigation
• Enabling screen readers
• Accessing alternative text descriptions

ONGOING COMMITMENT

SJP Industries is committed to:
• Regular accessibility testing
• Staff training on accessibility
• Maintaining updated standards
• Responding to user feedback
• Continuous improvement

For additional information or assistance, please contact our accessibility team at [+61436316873)